Veterinary

Help pet owners say yes to better care

Launch wellness memberships for preventive care, offer payment plans for surgeries and emergencies, and collect visit fees instantly with payment links or from your website.

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The Challenge

Sound familiar?

Pet owners decline care due to cost

Monthly wellness memberships with annual exams, vaccinations, and treatment discounts make preventive care affordable. Pet owners commit to a plan and pets get better care.

Emergency and surgical costs are a shock

Payment plans let pet owners spread the cost of surgeries, dental cleanings, and emergency visits over months. More treatment acceptance, less financial stress.

Post-visit collections take too long

Create a payment link and share it via email or your website. Pet owners pay from their phone — no stamps, no statements, no follow-up calls.

Features

Everything your veterinary practice needs

Membership Plans

Wellness plans pet owners love

Create wellness memberships with annual exams, vaccinations, dental cleanings, and treatment discounts. Pet owners sign up online, billing is automatic, and benefits track themselves.

Puppy/kitten, adult, and senior pet tiers
Included annual exams and vaccinations
Dental cleaning and treatment discounts
Online sign-up with automatic recurring billing

Wellness plans pet owners love

Payment Plans

Make surgeries and emergencies manageable

Offer monthly installments for orthopedic surgery, dental procedures, emergency care, and specialty treatments. Pet owners enroll via a link you share and payments collect automatically.

Custom plans for any procedure or treatment
Pet owner self-enrollment via shareable links
Automatic billing with failed-payment retries
Real-time payment tracking

Make surgeries and emergencies manageable

Online Bill Pay

Collect visit fees without the wait

Create payment links for exam fees, medication charges, or outstanding balances. Share via email or any system you use, or let pet owners pay from your website.

Create payment links for specific balances
Let pet owners pay from your website with a Make a Payment button
Secure, PCI-compliant checkout
Automatic receipts

Collect visit fees without the wait

Text-To-Pay

Stay connected with pet owners

A dedicated phone number for your practice. Send vaccination follow-ups, payment notifications, and payment links via SMS — pet owners can reply and your team sees it all.

Dedicated practice phone number
Send payment links via SMS from your dedicated number
Two-way conversations with pet owners
Complete conversation history

Stay connected with pet owners

FAQ

Common questions

What types of wellness plans work for vet practices?

Tiered plans by pet life stage are most common. A puppy/kitten plan might include core vaccines and spay/neuter discounts. Adult plans include annual exams and preventive care. Senior plans add bloodwork and dental benefits. You set the pricing and benefits.

Can pet owners finance emergency surgery?

Yes. Create a payment plan for the procedure cost and share an enrollment link. The pet owner signs up, enters a payment method, and pays in monthly installments. You get paid up front, they pay over time.

How do membership benefits reset?

Benefits reset automatically based on the interval you choose. Annual plans reset yearly, monthly plans reset monthly. The system tracks usage and shows remaining benefits for each member.

Do pet owners need to create an account to pay?

No. Payment links open a secure checkout page. They enter their card, pay, and receive a receipt — no account, no app, no portal login.

Does PatientPayments work for multi-location vet practices?

Yes. Each location gets its own patients, payments, and settings under a single dashboard. You can manage everything from one place or give each location its own team access.

Ready to get started?

Sign up free and we’ll set up your account with default plans and templates for your veterinary practice — customize everything to make it yours.

Get started free View pricing