Increase practice revenue,
through frictionless payments.
Our Mission: Make treatment more accessible for patients.
PatientPayments is a modern healthcare payment platform that helps patients and healthcare providers simplify the billing process. We make it easier for patients to pay for care — and for providers to get paid — through flexible payment plans, membership options, and easy-to-use online tools.
Payment Plans are an easy way to offer in-house financing to your patients. Patients receive a text or email with a link to a payment slider to sign up for treatment. This gives them the flexibility to choose a payment amount that works for them. This makes treatment more accessible and help more patients say "Yes!" to treatment.
Great questions! During onboarding we'll walk you through the simple setup of a new payment plan. You can set the down payment, maximum length, and total amount. You can even charge an administrative fee to help offset your costs.
Our Health Credit Assessment tool uses advanced AI and credit scoring to determine the credit worthiness of patients. You'll submit the patient's information through our system and receive a letter grade within 3 seconds. This arms you with the information you need to guide your decisions. We'll give you additional guidance during onboarding.
Membership Plans are monthly or annual subscriptions offered to your patients to give them access to discounted or bundled services. These plans are designed to make healthcare more affordable and predictable — especially for patients without insurance.
Patients will signup through one of the following methods:
Yes! PatientPayments was built to help you create and manage custom payment plans and membership programs for your patients — with automated reminders, flexible terms, and easy tracking.
Text-to-Pay is a fast, secure way to pay medical bills directly from your phone. When a provider sends a payment link via text, you can click the link and pay in just a few taps — no login or app required.
Yes! Even though it’s simple, Text-to-Pay uses encrypted links and secure payment processing to keep patient information safe.
Online Bill Pay is an easy way to add a payments to your website. Eliminate calls to the practice by offering an online payment solution and be more PCI compliant in the process.
No, our solution with integrate with your existing website.
We're here to help! You can reach our support team at: (208) 923-8433 or use the contact form on our website.
Yes — protecting patient data is our top priority. We follow strict HIPAA guidelines to ensure sensitive information stays private and secure.
Yes — all payments are processed using secure, PCI-compliant systems with advanced fraud prevention tools.
Getting started is easy! Contact our team and we'll walk you through setting up your account. Most providers can start sending payment links, offering payment plans, and managing billing within a few days.
We offer flexible pricing options, including a simple transaction fee model or monthly subscription plans. Contact us to learn more about pricing customized for your practice. Monthly plans are charged on a per provider basis.
We are currently working on integrating with top practice management systems. To see which systems we integrate with please click on the integrations navigation link at the top of the website and select your industry. We're constantly adding new integrations. If you don't see yours, please contact sales to add your vote for which integration we do next. Level of integration is dependent on PMS capabilities and willingness to allow third-party integrations.
Don't see your question here?
Reach out anytime — we’re happy to help!